Terms of service
Welcome to www.thebodyshop.tr (the “Site”). We’re delighted to have you here. These Terms & Conditions explain how our website works, how orders are placed, and what you can expect when shopping with us.
Please take a moment to read them carefully. By accessing or using this Site, you agree to be bound by these Terms & Conditions. If you do not agree, please refrain from using the Site.
1. About Us (Operator Information)
This Site is owned and operated by:
OBON SAI ELYSIA KOZMETIK ANONIM SIRKETI
NISBETIYE MAH. GAZI GUCNAR SK.
UYGUR IS MERKEZI NO: 4
IC KAPI NO: 2
BESIKTAS / ISTANBUL
TURKEY
Trading as The Body Shop Turkey.
Throughout these Terms, references to “we”, “us”, or “our” mean OBON SAI ELYSIA KOZMETIK ANONIM SIRKETI, and references to “you” or “your” mean the user or customer of the Site.
2. Purpose of the Site
The Site is intended to:
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Provide information about The Body Shop Turkey, our products, values, campaigns, and stores
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Enable customers located in Turkey to purchase products online
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Offer customer support and related services
The Site is intended for personal, non-commercial use only.
3. Access to the Site
We make every effort to keep the Site accessible and running smoothly. However, access may occasionally be suspended or limited due to maintenance, updates, or technical issues beyond our control.
We reserve the right to modify, suspend, or discontinue any part of the Site at any time, without prior notice.
4. Accuracy of Information
We work hard to ensure that all information on the Site, including product descriptions, prices, and images, is accurate and up to date.
However:
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Product details, packaging, and prices may change from time to time
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Images are for illustrative purposes only
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In the event of an obvious error, we reserve the right to correct it
The legally binding information relating to your purchase is the information shown to you during the checkout process and in your order confirmation.
5. Prices and Availability
All prices shown on the Site:
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Are stated in Turkish Lira (TRY)
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Include applicable taxes, unless otherwise stated
Product availability may vary, and placing a product in your shopping basket does not guarantee availability. We reserve the right to limit quantities or withdraw products from sale at any time.
6. Placing an Order
To place an order:
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Select the products you wish to purchase
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Add them to your shopping basket
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Proceed to checkout and enter the required information
By completing the checkout process, you submit an offer to purchase the selected products.
A contract is formed only when:
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Payment authorization is successfully completed, and
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You receive an order confirmation from us
We reserve the right to refuse or cancel an order if:
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The product is unavailable
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Payment authorization fails
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Incorrect or incomplete information is provided
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Legal or regulatory requirements are not met
7. Payments
Payments are processed securely using approved payment service providers. We do not store your full payment card details.
If payment authorization cannot be obtained, your order will not be processed.
8. Delivery & Returns
Delivery and return conditions are governed by our Delivery & Returns Policy, which forms an integral part of these Terms & Conditions. Please review it carefully before placing an order.
Nothing in these Terms affects your statutory consumer rights under Turkish law.
9. Right of Withdrawal
For online purchases, you have a 14-day right of withdrawal in accordance with Turkish consumer protection legislation. Details on how to exercise this right are explained in our Delivery & Returns Policy and Distance Sales Contract.
10. Intellectual Property Rights
All content on the Site, including but not limited to:
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Text
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Images
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Logos
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Trademarks
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Designs
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Software
is protected by intellectual property laws and is owned by or licensed to The Body Shop Ltd.
You may not copy, reproduce, distribute, publish, modify, or use any part of the Site for commercial purposes without prior written permission.
11. Acceptable Use
When using the Site, you agree not to:
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Use it for unlawful purposes
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Interfere with the Site’s operation or security
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Attempt to gain unauthorized access to systems or data
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Use automated tools (such as bots or scrapers) without permission
We reserve the right to restrict or terminate access to the Site if misuse is detected.
12. External Links
The Site may contain links to third-party websites for your convenience. We do not control or endorse those websites and are not responsible for their content, policies, or availability.
Accessing third-party websites is done at your own risk.
13. Limitation of Liability
Nothing in these Terms limits or excludes rights that cannot be limited under Turkish law.
To the extent permitted by law, we shall not be liable for indirect or consequential damages arising from the use of, or inability to use, the Site.
14. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes in law, business practices, or Site functionality.
Updated Terms become effective once published on the Site. We encourage you to review them periodically.
15. Governing Law and Jurisdiction
These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of Turkey.
Any disputes arising in connection with these Terms shall be subject to the jurisdiction of the Turkish courts.
16. Contact Us
If you have any questions about these Terms & Conditions or the use of the Site, please contact us:
📧 Email: info@thebodyshop.tr